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Viennese pay 90 euros for two kebabs: a delivery disaster!
A Viennese paid 87 euros for two kebabs and colas due to delivery problems. Foodora offers refunds.
Viennese pay 90 euros for two kebabs: a delivery disaster!
What can happen when two kebabs and two cokes cost almost 90 euros? A Viennese from Favoriten experienced exactly that on Monday evening when his order from Foodora ended badly. The man, who wishes to remain anonymous, found himself faced with a total bill of 87.16 euros - even though he had only ordered two kebabs and two cokes.
The first attempt seemed to have problems with the address. The delivery driver had difficulty finding the complicated Emil-Fucik-Hof in the tenth district, where 57 stairs and four adjacent streets invited people to search for the right entrance. When the order still wasn't delivered after a while, it was incorrectly marked as "delivered". And so the customer quickly had to place a second order, which ultimately caused the total amount to skyrocket to almost 90 euros. Not exactly a good night for kebabs!
The delivery dilemma
Andreas told the media that he often encounters problems with the delivery address and often has to look for drivers. The confusing addresses in large residential complexes don't make things easy for delivery services. Foodora also confirmed the difficulties and explained that such situations, especially in large building complexes, are not unheard of. A company spokesperson emphasized that this is an unfortunate isolated incident and that refunds are available for initial orders - but customers will need to contact the app's support to do so.
The prices that customers pay at Foodora are a hot topic in Vienna. While Andreas is an example of the chaos behind the scenes, many Viennese still take advantage of the food delivery service. After all, convenience is very popular and hunger is great.
A look at the latest trends
The company doesn't plan to make human baristas obsolete, but the technology promises faster service and could have a long-term impact on the restaurant industry in other areas. The forecasts suggest that automation could have a noticeable impact on jobs by 2025. So while Vienna continues to struggle with culinary and logistical challenges, international developments could bring a breath of fresh air into gastronomy.
It remains to be seen whether these innovations will soon find their way into coffee houses or corresponding restaurants in Vienna and whether Viennese will encounter less confusion when placing their next orders. When it comes to kebabs, buying them has a whole new price - and not just in a figurative sense.