Pfand chaos in Austria: Readers complain about long waiting times!
Pfand chaos in Austria: Readers complain about long waiting times!
In Austria, the new deposit regulation ensures excited discussions and a wave of complaints from consumers. Current reports show that many people have had negative experiences with the deposit machine. Long waiting times are no longer uncommon: a customer from Vienna Margaret reported up to 15 minutes that she waited in front of a machine. The same thing happened to a family man from Linz, who also had to wait 15 to 20 minutes with a return attempt, as a lot of people had accumulated with full shopping carts in front of him. The platform .
Another problem that came up affects the return of the bottles themselves. A pensioner complains that she cannot return the bottles to different supermarkets, since many different brands are offered. Since she does not have a driver's license, she also has difficulty transporting. This means that you often do without the return. A reader also expressed his displeasure with the easily pressurable donation button on the machines, which often leads to little money and many nerves lost.
traffic rules within the framework of the pledge obligation
The legal basis for the pledge system was determined as part of the Packaging Act, which has been in effect since January 2019. An extended deposit obligation has been in force since a novella in 2021. This stipulates that first-person traffic drivers-i.e. manufacturers, bottlers and importers-have to raise a deposit, mark the packaging and take part in a nationwide deposit system, as is explained on the page of IHK Munich Packaging that is subject to pledges primarily affect disposable drink packaging with a filling volume between 0.1 and 3 liters. Affected drinks are, for example, lemonade, mineral water and juices - all except sparkling wine, wine and spirits, provided that these contain certain alcohol shares. The deposit height is 0.25 euros and must be charged at every trade level.
return options and environmental protection
The existing deposit system is seen as an important component in environmental and resource protection. So far, over 175 million bottles and doses have been returned since the introduction of the disposable deposit. With more than 13,700 return points across Austria, the infrastructure is largely given. However, the Ministry of Environmental Protection recognizes a clear need for improvement in implementation, in particular with regard to the return of the bottles and the usability of the machines. You work to optimize the system in order to avoid such little pleasant situations.
An interesting detail is that sales outlets with a Pfandlogo are obliged to withdraw disposal pawn packaging. In highly frequented areas such as shopping centers or train stations, several sales outlets can even set up a return point together, which could make the return processes considerably easier for consumers. So it says in the concept of Austrian government .
Overall, the way to the perfect deposit solution is still far. It remains to be seen which steps the responsible bodies will take to optimize the return process and to better meet the needs of the population. Pack the challenge in the right place - that is the bid of the hour!
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| Ort | Wien-Margareten, Österreich |
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