Viennese families complain about months of waiting for childcare allowance

Viennese families complain about months of waiting for childcare allowance

Favoriten, Österreich - Viennese families currently have to deal with considerable difficulties in processing their applications for childcare allowance. Affected parents report long waiting times that often lead to financial bottlenecks. A mother of triple that submitted her application on time complains that despite all the rules and deadlines, the money simply failed to fail. In times when the whole family is dependent on this support, this is particularly noticeable. At the Austrian Health Insurance Fund (ÖGK), however, the allegations can be seen as "not understandable" and refers to an existing backlog due to the high number of applications. Processing of the applications may not be expected until the end of August, as meinzirk.at reports.

The financial challenges are noticeable for many parents. While you are waiting for the payments granted, you still have to meet your daily obligations. Another affected mother describes that she has been waiting for childcare money for weeks. However, the ÖGK emphasizes that the processing time can vary because many documents are required and individual exams are necessary. For rapid processing, it is important that all documents are fully presented.

bureaucracy and support

The Chamber of Labor (AK) Vienna has not found any further cases of delays in this context. Nevertheless, the ÖGK or the family service is advised to find quick solutions for problems. The demand for childcare allowance is high, which suggests that many families need help. This performance comes from the family-ratio compensation fund and not only ensures the parents during maternity leave, but also their own health insurance, as the health insurance explains.

For the application for childcare allowance, different requirements must be met. This includes the purchase of family allowance and the report of the common residence of parents and child. This also applies to separate parents: the applicant parent must obtain family allowance. It is also important to have the center of life of the recipient and child within Austria, such as social insurance.gv.at.

contact and information

If parents should still have questions about their application or the required documents, the Austria -wide incolore of childcare allowance is available. This can be reached from Monday to Thursday between 9 a.m. and 3 p.m. on 0800 240 014. However, the infoline is not a information center of the Austrian Health Insurance Fund, but offers general information on the services.

The current situation clearly shows how important a smooth process for young families is. While the processing times are still a problem, it remains to be hoped that the responsible bodies will take the concerns of the Viennese parents seriously and are improvements in sight.